PRIVACY POLICY
1. Introduction
Rail Depot Direct Pty. Ltd. is committed to protecting your personal information in accordance with the Australian Privacy Principles.
2. Information We Collect
We may collect:
- Name and contact details
- Billing and delivery information
- Account login credentials
- Purchase history
- Website usage information
3. How We Use Your Information
We use your personal information to:
- Process and deliver your orders
- Provide customer support
- Improve our website and services
- Comply with legal obligations
4. Information Sharing
We may share your information as follows:
- Service providers who help us operate our business
- Shipping and delivery partners
- Legal authorities when required by law
- Sellers may receive buyer information necessary to fulfil orders
- Buyers may receive limited seller information related to their purchase
5. Data Security
We implement security measures to protect your personal information from:
- Unauthorised access
- Disclosure
- Alteration
- Destruction
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of your details
- Opt out of marketing communications
7. Cookies and Tracking
We use cookies to:
- Improve user experience
- Understand website usage
- Personalise your browsing
8. Children's Privacy
We do not knowingly collect information from children under 18.
9. Changes to This Policy
We may update this policy. Changes will be posted on our website.
10. Contact Us
For privacy concerns:
- Email: admin@raildepotdirect.com
Last Updated: 29 October 2025 Version: 1.1